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The Peppermill Resort Spa Casino has been a Reno, Nevada, landmark since 1971, welcoming both leisure and business travelers. This all-inclusive, Tuscany-themed resort features 1,621 luxurious rooms and suites with 106,000 square feet of meeting and entertainment space, allowing planners and attendees to keep everything in one location.
From an intimate boardroom meeting to a largescale event and plenty of on-site activities, here’s a look at how the Peppermill Reno can help bring your next event to life.
Explore Peppermill’s Meeting Spaces
The resort’s meeting and convention space recently underwent a massive $100 million renovation replacing all carpet and ceiling stills, installing marble floors, and updating chandeliers and furniture. This renewed space has world-class audiovisual equipment, an award-winning support staff, complimentary Wi-Fi, and state-of-the-art meeting amenities.
Whether your needs include an exclusive meeting or a catered gala in the 62,000-sq.-ft. Tuscany Ballroom, the resort’s flexible floorplans can be adapted to fit any needs. You can choose from Peppermill’s three ballrooms, two meeting rooms, one private dining and reception room, as well as meeting spaces in the penthouse suites and the luxurious executive boardroom.
Peppermill’s executive space on the resort’s 17th floor is a 4,000-sq.-ft., two-story boardroom with 26 personalized workstations, wireless and remote lighting, and a 65-inch high-definition LCD screen. Along with a full-service banquet station for lunch receptions and post-meeting cocktails, this space is perfect for engaging with partners and top executives.
Paired with the resort’s in-house support service including catering, a business center, entertainment support, and event management, the Peppermill team is ready to create a memorable event your attendees will talk about for years—no matter your budget.
Enjoy On-Site Dining, Nightlife and More
Once the day’s meetings have ended, your guests can enjoy a variety of activities and amenities. Whether it’s relaxing by the pool, enjoying a delicious dining experience, or catching up with colleagues over a game of cards in the Poker Room, the Peppermill has something for everyone.
Indulge and relax at Spa & Salon Toscana, the resort’s 33,000-sq.-ft. spa offering the finest treatments. With 24 treatment rooms, guests can choose from a massage, reflexology, Reiki, body wraps, facials, and Ayurvedic treatments. The newly-opened Himalayan Salt Retreat and relaxation lounge are the perfect to ease tensions after a day of meetings. Inspired by baths of Roman times, the three-story center is decorated with fountains and mosaic-covered floors.
You and your guests will be impressed that the resort has plenty of delicious restaurants for every palate and budget. Choose from upscale steak dinners at Bimini Steakhouse, the AAA Four Diamond award-winning restaurant, or go for casual fare at Oceano, which offers delicious sushi and seafood offerings. Other dining experiences include Biscotti’s, Café Milano, Island Buffet and CHI.
After dinner, dance the night away at EDGE Nightclub, home to 440-sq.-ft. LED panels, where 1920s style meets today’s technology. With original artwork and the recent addition of $150,000 worth of new lighting, the club is a sensory experience. The Fireside Lounge exudes vintage charm with its plush booths and iconic fire pit. There’s a reason it’s continuously voted one of the best bars and lounges in Reno. The Peppermill also houses the Terrace Lounge, which is home to nightly entertainment and a variety of rare whiskeys.
When it is time to sleep, guests can relax in luxury and style for a great value. Peppermill holds a AAA Four Diamond rating for all rooms and suites. The luxurious bedding has custom-made plush, double pillow-top mattresses, and LCD high-definition televisions. The Tuscany Tower is home to 600 suites and combine old-world splendor with sophisticated hotel amenities. The Peppermill Tower offers unparalleled comfort and style at affordable rates. The adjacent North and West wings offer more budget-friendly accommodations, and are just a short walk from the main building and convention areas.
Going Green at the Peppermill Resort
As an industry leader in green initiatives, Peppermill Resort prides itself on environmental sustainability and energy conservation. The resort’s water recycling system for laundry services has conserved millions of gallons of water per year.
Since 2007, Peppermill Reno has been the only resort in the United States whose heating source is completely provided from geothermal energy produced on the immediate property. With a $9.7 million investment and the discovery of a geothermal well 4,400 feet directly below the resort, it has been able to heat 100 percent of Peppermill Reno’s domestic water and provide the entirety of the mechanical heat throughout the resort.
Plan an Adventure in Reno
If anyone in your group is interested in adding a few days to their trip to explore the city, the area is brimming with activities to enjoy throughout the Reno Tahoe community. Explore the Biggest Little City’s robust farm-to-table restaurants and craft breweries, or meet the locals at the Reno Wine Walk, held every third Saturday of the month along the Truckee River and the Riverwalk community.
Located at the foot of the Sierra Nevada Mountains, Reno is an outdoor lovers’ dream. Guests can enjoy an afternoon hike, rock climbing, biking, and more. In the winter months, adventure awaits with snowmobiling, cross-country skiing, snow tubing, and world-class skiing. Rock climbing is also a popular activity, and Reno has some unique rock climbing paths you can’t find anywhere else in the country.
Reno has plenty of budget-friendly shopping. Find deals at the three malls in the area, or shop local at one of the many boutiques and merchants selling locally made artwork, crafts and vintage items in both the River District and Midtown neighborhood.
Peppermill Reno offers concierge services for booking activities, along with information on local attractions and assisting with special transportation arrangements.
Let Them Help You Plan Your Next Meeting
Ready to bring your next event to The Peppermill Reno? The meetings and events coordinators are ready to start working for you. Submit an online RFP and they’ll put together information about on-site facilities to match your group’s needs.
From assisting with dining to planning logistics, securing hotel blocks and more, the Peppermill sales team is ready to serve as your first point of contact. Make your next meeting a success all under one roof—where meetings come to life at Peppermill Resort Spa Casino.
The Peppermill has compiled a list of frequently asked questions to better assist in the planning of your visit to the Reno area. If your question is not addressed below, please feel free to contact us and someone will be happy to assist you.
Q: Does the Peppermill provide shuttle transportation?
A: The Peppermill features an easy and convenient airport shuttle, which departs from the valet area outside the Hotel Lobby, and runs every half-hour beginning at 4am. The last shuttle departs from the Peppermill going to the airport at 11:30pm. In addition, the airport shuttle departs from the airport going to the Peppermill every half-hour beginning at 4:15 am, and continuing to 11:45pm. This shuttle picks-up at the North exit of the Baggage Claim area.
Q: What is the Peppermill's Address and Phone Number?
A: 2707 South Virginia St, Reno, NV 89502; (775) 826-2121 or (866) 821-9996
Q: How do I get to the Peppermill from the airport?
A: Turn slightly right at East Plumb Lane (signs for US-395 S / Carson City / Lake Tahoe / Plumb Ln) 1.4 miles. Turn Left at S. Virginia St 0.5 miles. Google Map
Q: How can I obtain a copy of my bill from a past stay? Who should I contact regarding a bill discrepancy?
A: To obtain a copy or dispute a past bill, please contact our Accounting Department at (775) 689-7215.
Q: How can I contact a guest staying at the hotel?
A: you need to speak with a guest staying at the Peppermill, please call (775)826.2121 and the operator will connect you.
Q: How do I mail a package to a guest staying at the hotel?
A: Make sure the address includes: Guest's First & Last Name Group/Conference and Arrival Dates c/o The Business Center 2707 South Virginia Street Reno, NV 89502-4284 Recipient's Contact Cell Phone Number (Not required but HIGHLY recommended). ** The Peppermill is not responsible for lost or damaged packages incurred during shipping **
Q: What time is check-in/check-out?
A: Check-in is 3:00pm and check-out is 11:00am
Q: How can I get a late check-out?
A: A late check-out can be requested by calling the front desk. Late checkout times may vary and cannot be guaranteed depending on the occupancy of the hotel.
Q: Does the Peppermill offer an on-site business center?
A: We offer various business services. Click Business Services to view a complete list.
Q: What types of amenities are included in the rooms?
A: All rooms include the following amenities: 24-hour room service Custom-made high quality mattresses Luxurious triple sheeting and linens Goose-Down and non-allergenic foam pillows Generously-sized terry cloth towels Writing desk Pay-to-view movies Hair dryer and Vanity mirror Iron/Board Self-Service Express Check-in/Check-out Kiosks Video check-out Connecting rooms are available ADA AccessibleKeurig coffee maker In addition to the standard amenities, each Tuscany suite offers: 42" LCD High Def television All Tuscany Tower rooms and suites feature custom made plush pillow-top king size bedsSpacious, elegant marble bathroom with his and hers sinks European soaking tub and separate marble enclosed shower LCD High Def television in bathroom ADA Accessible
Q: Does your hotel offer a Fitness Center?
A: Yes, we offer a full Fitness Center.
Q: How do I reserve 10 or more rooms?
A: To reserve 10 or more rooms, please call the Peppermill Sales Department at (775) 689-7161 or (866) 821-9996 ext. 77161
Q: Do you have internet service?
A: Free wireless internet access is offered to all guests.
Q: Does the Peppermill sell Gift Cards?
A: Yes. You can purchase your Peppermill Gift Cards in person at any of our retail shops or Spa Toscana.
Q: Does the Peppermill offer free parking for hotel guests?
A: Yes. Peppermill visitors and guests have access to our parking garage. RV and oversized vehicle parking is available for hotel guests only. Valet parking is not available at this time.
Q: Does the Peppermill offer oversized vehicle parking for Burning Man?
A: Peppermill hotel guests can purchase oversized pre-burn and post-burn parking by clicking here.
Q: Does your hotel provide wheelchairs?
A: We offer wheelchairs for quick transportation or emergencies. To obtain a Scooter or wheelchair for the duration of your stay, arrangements can be made by contacting Med Tech at (775) 826-2022. Simply place your order with them and the scooter will be delivered to the Peppermill's Bell Desk for you arrival.
Q: Does your hotel offer room accommodations for the Physically Challenged?
A: Yes, we offer roll-in showers, accessible tubs and Hearing Impaired features. Please notify us of any need for these accommodations when making your reservations.
Q: How many guests do you allow in your room?
A: Room rates are based on double occupancy. Additional guests are $10 per person with the exception of children under 13. There is a 4 guest maximum.
Q: Does the Peppermill allow Pets?
A: Pets are not allowed in the Resort. Comfort and Emotional* support animals are considered pets and do not qualify under Title II or III ADA protection and are not allowed at the Resort. Service Animals are welcome.* Specific qualified tasks performed are exempt
Q: Does the Peppermill have a Wedding Chapel?
A: We have a variety of Wedding Venues on our property. See our Weddings pages for more info.
Q: Can I join your Passport Rewards Club prior to my arrival?
A: Application for our Passport Rewards Club must be submitted in person at the Passport Rewards Center located on the main casino floor.
Q: What is the temperature going to be like during my stay?
A: Seasonal Averages: December - February: 40°F. March - May: 68°F. June - August: 90°F. September - November: 55°F.
Q: Can I request a donation from the Peppermill?
A: See our Donations page here.
Q: How do I book rooms not available online?
A: If you wish to book a room that is not available online, please call (866) 821-9996.
Q: What is the Peppermill's Cancellation Policy?
A: Cancel 24 hours before your reservation to avoid any charges. Holidays and Special Event dates require cancellation 72 hours before your reservation.
Q: How can I apply for a line of credit?
A: We have an online credit application under the Casino portion of our site.
Q: How can I disable my account as an iOS user?
A: Please feel free to email our Sportsbook team at with your name and account number to disable your account.
Peppermill Resort Hotel Casino offers a wide range of destination resort features that help provide our guests with award-winning hospitality, convenience, and enjoyment. Whether you’re looking for an easier way to check in and out or to find your way around the property - even before you get here, our Resort Features are at your service. You won't find better amenities at any other Reno hotel!
Peppermill features hotel amenities ranging from pool access to extensive business services in our Business Center so you can relax and enjoy your stay with us. For further information on any of our amenities, simply contact our Concierge services.
Business Center
Our Business Center is open 24 hours for all hotel guests. Additionally, our Front Desk can assist you with all your copying, shipping, and faxing needs. Please see our Shipping Instructions below for details regarding shipping packages to and from Peppermill. Guests are able to email JPEGS or PDFs to our main computer for printing services.
Please call (775) 826-2121 for more information.
Concierge
Our concierge will be happy to assist with your plans. If you don't see it here, just ask!
The Reno-Tahoe area has an unlimited number of exciting things to do, the only trouble is finding where to start. Our friendly Concierge will help make your adventure dreams a reality. The Concierge can assist in booking a variety of tours and day trips, from walking tours of historic Virginia City to extreme skiing in the high country. Our concierge can also assist with the following:
Restaurant and show reservations
Special transportation arrangements
Information on local events and attractions
Shopping information
Wedding arrangements
Local movie listings
Emergency medical service
For more event and activity ideas, see our Reno/Tahoe Area info page.
Transportation
Airport to Peppermill
The shuttle departs from the airport every half hour from 4:15am -11:45pm. Pick up is at the North exit of the Baggage Claim area. Click here to view maps of Reno-Tahoe International Airport.
Peppermill to Airport
The shuttle departs from the Peppermill every half hour from 4am - 11:30pm. Pick up is at the valet area outside the Hotel Lobby. Click here to view maps of Reno-Tahoe International Airport.
Car Rental
Enterprise has a local office located less than a mile from the Peppermill, and will pick up guests from the Peppermill and provide a ride back during their business hours.
Enterprise Office Address: 294 East Moana LanePhone: (775) 332-0405Hours of Operation: Monday - Friday, 8am - 5:30pm Click here for complete details on Enterprise car rental policies and information.
Electric Vehicle Charging Station
Peppermill offers free Electric Vehicle charging stations by Chargepoint. A self-service station is located on the Fourth floor of the Parking Plaza on the east side of the Elevator alcove. Two Tesla Connector charging stations are available for all Tesla model vehicles. These high-powered connectors run off of a 240-volt circuit that supplies twice the amperage as a traditional outlet. We also feature free assisted charging in Valet for Chargepoint and Non-Chargepoint members. Please call (775) 689-7273 with any questions.
Conference of Mayors
The Peppermill was extremely accommodating and responsive in working with us on every aspect of our program in April 2022. Our 800-person meeting at the Peppermill during a challenging post-COVID transitionary time, but you would never have known it based on how smoothly the property operated. We were especially impressed with the audio-visual and catering/convention services departments who thoughtfully worked to make it all happen and make us look great. I loved the creativity used by the Peppermill team to achieve our goals. EDGE Nightclub was perfect for our Industry Party for approximately 475 with a built-in stage and digital screens for event/sponsor branding. The two-floor board room was deluxe for the VIP board members and made them feel really special. The number of digital signs incorporated into the venue is simply fantastic. We really impressed our client with our use of those signs for sponsor recognition and association messaging.
Through honest and open communication we built a really effective team between the hotel and association staff.
- Clare MacNab, CEM, CMPSenior Association Meeting Planner with 23 years of experience
Experience the excitement and fun at Reno's best arcade, Peppermill's Game Lab! Located on the 3rd Floor next to the Parking Plaza, we offer the hottest video games, the newest ticket and prize games, Reno's best collection of retro arcade games, a free membership for our Game Lab Club, birthday packages, and prizes galore!
Retro Room
Now open! The Game Lab "Retro Room" a nostalgic tribute to the 1980s arcade gaming era. With over 20 restored classic games like Frogger, Double Dragon, and Pac Man, all priced at a retro 25 cents, guests can relive the golden days of gaming. Every detail, from the blacklights and iconic décor to the glow-in-the-dark carpet, promises an immersive throwback experience.
Game Lab Arcade Club
Join the Game Lab Arcade Club in the Peppermill Reno and receive these great benefits for free!
Discounts on your Birthday All Game Lab Arcade Club Members receive free play or discounts for their birthday!
Games for Grades Good grades equal free games (2 for every A!).
Members only Specials Free Play emails, 1/2 Price Days, Game Console giveaways, Birthday Party and Group discounts (must have valid email address to receive).
Family Cards Add your children to your existing parent account and they receive their own cards with your benefits.
Earn VIP Rates 10% average discount on most games.
Earn Daily Free Games The more you play, the more you earn!
From large-scale conventions and national tradeshows to intimate board meetings and executive retreats, the Peppermill Resort Spa Casino offers one of the leading meeting and convention locations in the West with state-of-the-art meeting spaces, world-class audio/visual equipment, and award-winning support services. Throughout 2017 the meetings & conventions space underwent a massive renovation totaling over $100 million, including replacement of all carpet and ceiling tiles, installation of marble floors, as well as updated chandeliers and furniture.
Overview
1,621 luxurious rooms and suites
Two Tuscan-inspired outdoor pools
Ten award-winning restaurants
15 themed bars and lounges including EDGE Nightclub and free nightly entertainment at the Terrace Lounge
24/7 gaming action and headliner entertainment
The 33,000-square-foot Spa & Salon Toscana and fitness center features Northern Nevada’s only caldarium with indoor pool, sun deck and secret garden
106,000 square feet of meeting and convention space in the Tuscany Tower, the $400 million expansion of the Peppermill completed in 2007
Three ballrooms, two flexible meeting rooms, one private dining and reception room, the penthouse suites and the luxury executive boardroom complete with leading audio/visual and communication technology
Northern Nevada’s largest free-span convention space — the 62,790-square-foot Tuscany Ballroom
Complete in-house support services, including catering, business center, event management, and entertainment support
Complimentary property-wide high speed internet
Ballrooms and Meeting Spaces
Tuscany Ballroom: The 62,000-square-foot clear-span convention center with 32-foot ceiling heights features a state-of-the-art audio-visual system and a fully equipped business center. The Tuscany Ballroom's flexible space is perfect for a variety of events including meetings, weddings, parties, and conventions.
Capri Ballroom: The Capri Ballroom hosts an array of special events including large formal dinners, shows, training classes, business presentations, receptions and more. The Capri Ballroom is equipped with high-speed Internet access and offers a spectacular view of the city.
Naples Ballroom: This versatile 12,000-square-foot ballroom can be configured into as many as eight individual rooms that offer the option of breakout sessions, or utilizing the grand expanse of the room for theatre-style gatherings for up to 1,500 attendees.
Sorrento and Roma Meeting Rooms: The Sorrento and Roma meeting rooms set the stage for a remarkable banquet, business meeting, presentation, or association gathering.
White Orchid Private Dining: The elegant White Orchid Private Dining Room was created to accommodate luxury holiday parties, business dinners, or receptions. Featuring shimmering Swarovski Crystal chandeliers, custom-etched glass doors and mirrors, and fine china and linens, White Orchid dining is available by reservation only. The private dining room offers a wide range of menu options and is staffed and managed by Peppermill’s top resort chefs and catering staff.
Penthouse Suites: These exquisite two-story 17th floor suites are the quintessential location for your next intimate event. Each room is equipped with beautiful spiral staircases, elaborately themed decorations, and exceptional sweeping views of the mountains and the surrounding city.
Executive Boardroom: Whether you use it for an in-person gathering of your top executives or as a video-conferencing command center to engage partners all over the world, the stunning 4,000-square-foot, 2-story boardroom must be seen to be believed. The boardroom features:
Custom walnut inlaid panels, imported textiles, hand-painted artwork, elegant lighting and luxurious amenities
A turn-key business center, elegantly appointed restroom and banquet service station
26 personalized workstations providing hand-made ergonomic leather chairs, writing blotters, integrated one-touch lighting controls, and a Shure Microflex Wireless System.
Integrated Altenix pop-up data ports facilitate network connections, laptop AC power and built in video distribution.
An additional 20 handmade chairs allow a capacity of 46 meeting attendees with a traditional furniture grouping perfect for more casual conversation or an offline conference.
Conferences and presentations are broadcast on (6) 65-inch strategically placed flat screens, along with a 160-inch digital cinema grade screen viewable from an 8,000 lumen DLP HD Video projector and accompanied by a state of the art digital sound system with 7.1 surround sound.
For convenience, the room’s lighting, window coverings and temperature, are all controlled through a built-in Creston Touch Screen.
Offers separate restrooms (2)
Wireless, remote lighting, window coverings and temperature controlled operated by iPad
Function area with a 65” hi-definition LCD screen that can connect with the displays upstairs. A full-service banquet station, bar and elegant seating are an elegant stage for cocktail or luncheon receptions and executive dinners.
For more information on the Peppermill Resort, Spa, Casino including dining, spa packages, rooms and special events, visit www.PeppermillReno.com or call 866-821-9996.
About Peppermill Resort Spa Casino:
Experience the eco-conscious Peppermill Resort Spa Casino, Reno’s premier AAA Four-Diamond resort, boasting 1,621 luxurious guest rooms including the 600-room all-suite Tuscany Tower, voted top 10 casino in the Nation by USA Today 10Best. Embark on a pampered journey at the remarkable 3-story, 33,000-square-foot Spa & Salon Toscana featuring 24 treatment rooms, Northern Nevada’s only Caldarium with indoor pool, sun deck and secret garden, and a full-service salon. Enjoy slots, table games and poker in the 82,000-square-foot casino and race & sports book. Resort amenities include a posh 9,900-square-foot fitness center; two beautiful outdoor pools and three outdoor jetted spas, heated with on-site geothermal energy; designer boutique shopping; Reno’s hottest nightclub, EDGE; 15 bars and lounges, including the iconic Fireside Lounge; and 10 award-winning restaurants offering authentic Chinese, inspired Italian, steaks and chops, seafood, buffet, deli and café dining.