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Peppermill is proud to host the world premiere of Konami's latest slot, Charms Full Link, this Thursday, June 5 at 5pm!
Join us for the exclusive opportunity to be among the first in the country to play this exciting new game with top slot Vegas Matt, The Big Jackpot, and Dianaevoni. Meet us on the north casino floor across from Oceano to witness history being made this week!
From large-scale conventions and national tradeshows to intimate board meetings and executive retreats, the Peppermill Resort Spa Casino offers one of the leading meeting and convention locations in the West with state-of-the-art meeting spaces, world-class audio/visual equipment, and award-winning support services. Throughout 2017 the meetings & conventions space underwent a massive renovation totaling over $100 million, including replacement of all carpet and ceiling tiles, installation of marble floors, as well as updated chandeliers and furniture.
Overview
1,621 luxurious rooms and suites
Two Tuscan-inspired outdoor pools
Ten award-winning restaurants
15 themed bars and lounges including EDGE Nightclub and free nightly entertainment at the Terrace Lounge
24/7 gaming action and headliner entertainment
The 33,000-square-foot Spa & Salon Toscana and fitness center features Northern Nevada’s only caldarium with indoor pool, sun deck and secret garden
106,000 square feet of meeting and convention space in the Tuscany Tower, the $400 million expansion of the Peppermill completed in 2007
Three ballrooms, two flexible meeting rooms, one private dining and reception room, the penthouse suites and the luxury executive boardroom complete with leading audio/visual and communication technology
Northern Nevada’s largest free-span convention space — the 62,790-square-foot Tuscany Ballroom
Complete in-house support services, including catering, business center, event management, and entertainment support
Complimentary property-wide high speed internet
Ballrooms and Meeting Spaces
Tuscany Ballroom: The 62,000-square-foot clear-span convention center with 32-foot ceiling heights features a state-of-the-art audio-visual system and a fully equipped business center. The Tuscany Ballroom's flexible space is perfect for a variety of events including meetings, weddings, parties, and conventions.
Capri Ballroom: The Capri Ballroom hosts an array of special events including large formal dinners, shows, training classes, business presentations, receptions and more. The Capri Ballroom is equipped with high-speed Internet access and offers a spectacular view of the city.
Naples Ballroom: This versatile 12,000-square-foot ballroom can be configured into as many as eight individual rooms that offer the option of breakout sessions, or utilizing the grand expanse of the room for theatre-style gatherings for up to 1,500 attendees.
Sorrento and Roma Meeting Rooms: The Sorrento and Roma meeting rooms set the stage for a remarkable banquet, business meeting, presentation, or association gathering.
White Orchid Private Dining: The elegant White Orchid Private Dining Room was created to accommodate luxury holiday parties, business dinners, or receptions. Featuring shimmering Swarovski Crystal chandeliers, custom-etched glass doors and mirrors, and fine china and linens, White Orchid dining is available by reservation only. The private dining room offers a wide range of menu options and is staffed and managed by Peppermill’s top resort chefs and catering staff.
Penthouse Suites: These exquisite two-story 17th floor suites are the quintessential location for your next intimate event. Each room is equipped with beautiful spiral staircases, elaborately themed decorations, and exceptional sweeping views of the mountains and the surrounding city.
Executive Boardroom: Whether you use it for an in-person gathering of your top executives or as a video-conferencing command center to engage partners all over the world, the stunning 4,000-square-foot, 2-story boardroom must be seen to be believed. The boardroom features:
Custom walnut inlaid panels, imported textiles, hand-painted artwork, elegant lighting and luxurious amenities
A turn-key business center, elegantly appointed restroom and banquet service station
26 personalized workstations providing hand-made ergonomic leather chairs, writing blotters, integrated one-touch lighting controls, and a Shure Microflex Wireless System.
Integrated Altenix pop-up data ports facilitate network connections, laptop AC power and built in video distribution.
An additional 20 handmade chairs allow a capacity of 46 meeting attendees with a traditional furniture grouping perfect for more casual conversation or an offline conference.
Conferences and presentations are broadcast on (6) 65-inch strategically placed flat screens, along with a 160-inch digital cinema grade screen viewable from an 8,000 lumen DLP HD Video projector and accompanied by a state of the art digital sound system with 7.1 surround sound.
For convenience, the room’s lighting, window coverings and temperature, are all controlled through a built-in Creston Touch Screen.
Offers separate restrooms (2)
Wireless, remote lighting, window coverings and temperature controlled operated by iPad
Function area with a 65” hi-definition LCD screen that can connect with the displays upstairs. A full-service banquet station, bar and elegant seating are an elegant stage for cocktail or luncheon receptions and executive dinners.
For more information on the Peppermill Resort, Spa, Casino including dining, spa packages, rooms and special events, visit www.PeppermillReno.com or call 866-821-9996.
About Peppermill Resort Spa Casino:
Experience the eco-conscious Peppermill Resort Spa Casino, Reno’s premier AAA Four-Diamond resort, boasting 1,621 luxurious guest rooms including the 600-room all-suite Tuscany Tower, voted top 10 casino in the Nation by USA Today 10Best. Embark on a pampered journey at the remarkable 3-story, 33,000-square-foot Spa & Salon Toscana featuring 24 treatment rooms, Northern Nevada’s only Caldarium with indoor pool, sun deck and secret garden, and a full-service salon. Enjoy slots, table games and poker in the 82,000-square-foot casino and race & sports book. Resort amenities include a posh 9,900-square-foot fitness center; two beautiful outdoor pools and three outdoor jetted spas, heated with on-site geothermal energy; designer boutique shopping; Reno’s hottest nightclub, EDGE; 15 bars and lounges, including the iconic Fireside Lounge; and 10 award-winning restaurants offering authentic Chinese, inspired Italian, steaks and chops, seafood, buffet, deli and café dining.
Employee and Guest Health
Updated 2/10/2022
This page will be updated periodically. Please check back for the most up-to-date information.
As our top priority continues to be the health and well-being of our employees and guests, we will be implementing the following procedures. We carefully took into consideration guidance from Government Authorities, Medical Experts, and the CDC, when creating our policies, and will continue to closely monitor recommendation from these experts and make changes as necessary to our protocols and procedures.
The health and safety of our employees and guests is our number one priority.
Employee Temperature Screening
Non-invasive thermal cameras are placed at the Employee Entrances at each property. Any employee displaying obvious flu like symptoms or a temperature above 100.4 degrees will be discreetly asked to leave the property. Employees will not be allowed to return to work until the following conditions are met:• No fever for at least 72 hours (three full days and no fever without the use of medicine that reduces fever;• Improvement of any other symptoms (coughing, shortness of breath);• At least 7 days have passed since symptoms first appeared
Hand Sanitizer
Hand sanitizer dispensers will be placed at key guest and employee contact areas such as driveways, reception areas, hotel lobbies, the casino floor, restaurant entrances, cages, ATMs, restrooms, meeting and convention spaces and elevator landings.
Front-of-House Signage
There will be health and hygiene reminders throughout the property and on digital media in guest rooms.
Back-of-House Signage
Signage will be posted throughout the property reminding Employees of the proper way to wash hands, sneeze and to avoid touching their faces.
Employee & Guest Health Concerns
As part of our employee training, employees have been given clear instructions on how to respond swiftly and appropriately to all presumed cases of coronavirus infection on property in accordance with local guidelines, and they will be ready to provide full support to our guests addressing any health concerns. Employees are reminded to stay home if they do not feel well. Employees are also instructed to contact a manager if they notice a coworker or guest with symptoms associated with COVID-19 such as coughing, shortness of breath, or other flu-like symptoms.
Employee Responsibilities and Training
Hand Washing
Proper and frequent handwashing with soap is vital to help combat the spread of virus. All employees will be instructed to wash their hands with soap and warm water for 20 seconds at the start of their shift, at least once every break periods, and several times during their shifts, including when they change gloves or otherwise contaminate their hands. Employees will receive proper hygiene training and that training will be reinforced on a regular basis.
COVID-19 TrainingAll employees will receive training on COVID-19 safety and sanitation protocols with more comprehensive training for our teams with frequent guest contact including Housekeeping, Food & Beverage, internal maintenance, Casino Operations, Hotel Operations and Security. Training will be available in English and Spanish.
Personal Vehicle (self-park garages)• Hand sanitizer dispensers will be available at each point of entry and/or elevator landing.
Hotel Guest Elevators• Disinfectant wipes will be available for use by the guests at the main elevator lobby.• Signage will be posted on safe elevator use and requesting that there be no more than four guests not part of the same party per elevator.
RENO, Nev. (December 30, 2022) – Peppermill Resort Spa Casino is now home to two $1 million Dragon Link high-limit progressive jackpot slot machines. Unlike a wide-area progressive, these jackpots are paid immediately for the entire value and reset to $1 million once the jackpot is hit. Peppermill serves as the exclusive Northern Nevada location for these popular high-denomination slots.
The Dragon Link $1 million jackpot game has a $25 minimum bet, and a $2,500 maximum bet. Produced by Aristocrat, Dragon Link is one of the most popular slot games in the world and was named Top Performing Premium Game in the 2022 EKG Slot Awards.
Peppermill General Manager, Billy Paganetti, said, “We are excited to introduce this high-end slot game to our guests. We pride ourselves on offering the best quality slot products, and we think that guests will be thrilled to play this popular machine with a progressive jackpot starting at $1 million.”
The new Dragon Link games can be found in the resort’s High Limit slot area starting Friday, December 30.
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About Peppermill Resort Spa Casino:Experience Energy Star-certified Peppermill Resort Spa Casino, Reno’s premier AAA Four-Diamond resort. Luxuriate in one of 1,621 opulent guest rooms, including the 600-room all-suite Tuscany Tower. Be pampered in the lavish 3-story, 33,000-square-foot Spa & Salon Toscana, featuring 24 treatment rooms, an indoor pool, sun terrace, a full-service salon, Himalayan salt retreat, and Northern Nevada’s only caldarium. Enjoy 82-000 square feet of slots, keno, and table games across the expansive casino floor and state-of-the-art race & sportsbook. Resort amenities include two remarkable geothermally-heated outdoor pools and three jetted spas, three designer boutiques, and the 9,900-square-foot fit-ness center. Embrace any craving at 10 award-winning restaurants, ranging from authentic Chinese to sumptuous steaks and seafood. Revel in Peppermill nightlife, featuring 16 bars and lounges including the vintage glamor of EDGE Nightclub, the iconic Fireside Lounge, and Reno’s largest whiskey bar, Ter-race Lounge.
Spa Toscana Frequently Asked Questions
Are reservations required?
Reservations at Spa Toscana are highly recommended and subject to availability. We suggest arriving a minimum of one hour prior to your scheduled appointments to allow ample time for check-in. Latecomers will experience a shortened treatment time. For Spa and Salon reservations or general information, please call 775.689.7190. For group reservations of 10 or more, please contact our spa shift manager at 775.389.7321.
What do I need to bring?
Please bring your photo ID. We will provide you with a robe, sandals and private locker for your personal belongings. Bring your bathing suit if you wish to use the Spa pools. Please do not bring jewelry or other valuables. Spa Toscana is not responsible for lost items.
Am I allowed to bring in food or drink or my own alcohol?
Spa Toscana does not allow outside food or beverage to be brought into the Spa. There are complimentary beverages and edibles available on all Spa floors as well as Room Service on the 4th floor Caldarium that can provide food and drink as requested. Alcoholic beverages are allowed to be consumed on the 4th floor Caldarium and outside deck only.
What is your cell phone and electronic device policy?
We strive to provide our guests a tranquil escape. Please assist us by powering off cell phones and electronics upon entering the Spa. Lockers are provided for your belongings. Cameras, video and voice calls are not allowed in the Spa.
Is there a minimum age for treatments, use of Spa facilities and the Caldarium?
Guests must be 18 years or over to receive spa services. Also, all guests must be 18 years or over to use all of the facilities (spa locker areas with steam, sauna, hot and cold plunge pools, and our caldarium area). Guests ages 8-17 – May receive only the following treatments at the Spa: manicures, pedicures, salon make over, hair styling and cutting services. Since these guests are unable to use our Spa locker areas and Caldarium area, we have a separate entrance to our salon. Upon check-in at the Spa, we will escort all parties to the salon.
Do I have to disrobe entirely for a treatment?
Undergarments are not necessary but can be worn if preferred. Our therapists are trained to properly drape any body part not being treated. If you have a gender preference for your massage therapist, please advise us when making your reservation..
Should I alert someone if I have a medical condition, allergy or disability?
Yes, please inform our spa receptionist when you call for a reservation if you are pregnant, have allergies or any other condition we should be aware of.
Is gratuity included in the price of the treatment?
We add an additional 20% gratuity to the price of the service. Additional gratuities are discretionary and are appreciated by the staff for outstanding service.
Do you sell and/or accept Gift Cards?
Peppermill gift cards are available in any denomination or for a specified service. Should you have another type of gift card, please confirm with Spa Concierge at the time of reservation to make sure that gift card is valid at Spa Toscana.
What is your rescheduling / cancellation policy?
As a courtesy to all, we ask that a 6-hour notice be given if you need to cancel or change your appointment time. If an appointment is cancelled or changed less than 6 hours prior to the scheduled service, the charge is 50% of the service price. A “no-show” appointment is charged full service price. Group reservations are subject to contracted agreement.
Disclaimer: Spa Toscana guests must be 18 years of age or older. Salon Toscana guests must be 8 years of age or older. Smoking is prohibited in the Spa and Salon. Cell phones and other electronic devices must be on silent. Spa Toscana does not assume any liability for personal items.
Do you accept Spa Finder or Spa Wishes Gift Cards?
We are happy to accept Spa Finder and Spa Wishes gift cards as forms of payment at Spa Toscana. Please note that we do not offer any further discounts, including the local’s discount, when these gift cards are used.
RENO, Nev. (May 27, 2020) Peppermill Casinos Inc. announced that they will be reopening their properties on Thursday, June 4. This announcement comes after yesterday’s update from Governor Sisolak regarding moving into Phase 2 of Nevada’s reopening.
Peppermill Reno, Western Village Inn & Casino, and the Resorts at Wendover are all currently accepting reservations for dates occurring June 4 and beyond.
“We are excited to welcome everyone back to our properties. Since the official announcement, we have been very encouraged by the hotel bookings we have received so far. We have worked hard to enhance our already robust health and safety protocols, and can’t wait to offer the service and amenities that everyone has come to expect from us,” said General Manager, Billy Paganetti.
Some of the enhanced Health and Safety protocols include:
Mandatory employee face coverings
Non-invasive thermal cameras at employee and guest entrances
The addition of Plexiglass barriers in certain areas
Increased cleaning with EPA-approved sanitizer
Reduced capacity in restaurants and throughout gaming floor
The Health and Safety Protocol document can be found here.
Peppermill Reno’s Welcome Back Weekend will take place June 5-6, where guests can earn 6X Comp Dollars on their favorite slots and 6X Tier Points on all games when they play.
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ABOUT PEPPERMILL RESORT SPA CASINO:
Experience Energy Star certified Peppermill Resort Spa Casino, Reno’s premier AAA Four-Diamond resort. Luxuriate in one of 1,621 opulent guest rooms, including the 600-room all-suite Tuscany Tower. Be pampered in the lavish 3-story, 33,000-square-foot Spa & Salon Toscana, featuring 24 treatment rooms, indoor pool, sun terrace, full-service salon, Himalayan salt retreat, and Northern Nevada’s only caldarium. Enjoy 82-000-square-feet of slots, keno, and table games across the expansive casino floor and state-of-the-art race & sports book. Resort amenities include two remarkable geothermally-heated outdoor pools and three jetted spas, three designer boutiques, and the 9,900-square-foot fitness center. Embrace any craving at 10 award-winning restaurants, ranging from authentic Chinese to sumptuous steaks and seafood. Revel in Peppermill nightlife, featuring 16 bars and lounges including the vintage glamor of EDGE Nightclub, the iconic Fireside Lounge, and Reno’s largest whiskey bar, Terrace Lounge.
Throughout the Reno-Tahoe area, there are a variety of great watering holes, ranging from classic Americana lounges to modern speakeasies. In a town with something for every taste, a few new bars have proven capable of distinguishing themselves from the crowd. Located in the heart of the flourishing Midtown district, both Rum Sugar Lime and The Emerson haven’t been open long, yet have garnered impressive local support. Black Rabbit Mead Company is another newcomer to the Reno bar scene, serving the world’s oldest alcoholic beverage. Each of these locally owned companies offers distinctive libations that are sure to warm you from your head to your toes this winter.
Rum Sugar Lime
Named for the three essential ingredients in a perfect tropical drink, Rum Sugar Lime is a modern take on the classic tiki bar, guaranteed to rid you of the winter blues. You can’t always head to Hawaii for a mai tai on the beach, but RSL’s beautiful interior and delectable cocktails will have you stress-free in no time at all. Opened in 2018 by father-and-son duo Larry and Loren DeVincenzi, local Nevadans, RSL filled a space that seemed to be lacking in the Reno market.
For the DeVincenzi family, rum is a classic that can fit properly into any style of drink, without the necessity of overbearing sweetness. While you may be used to the idea of a daiquiri as a giant, frozen, fluorescent strawberry concoction, RSL begs to differ. The bartenders stick to the basics with their simple daiquiri: Flor de Caña 4 Year Extra Seco rum, Smith & Cross Jamaica rum, cane sugar, and lime juice.
Yes, you read that correctly. The only essential ingredients for a daiquiri are rum, sugar, and lime. If that delicious simplicity isn’t enough to trick you into a tropical state of mind, the abundance of atmosphere will do the rest. The spacious, exposed brick venue truly brings the outside in. Warm copper-colored accents, a brightly lit bar wall, and a host of vibrant tropical plants give this clean, modern bar the allure of a Caribbean aire libre café.
Regularly offering live music, RSL is a great destination for your next night out. The staff is dedicated and their knowledge is unparalleled, supported by a delicious menu rounded out with non-rum drinks, just in case the spirit isn’t your favorite. Next time you’re in the mood for summer, head to RSL to enjoy a craft cocktail complete with creative, fresh ingredients.
Rum Sugar Lime is located at 1039 S. Virginia Street, and is open Tuesday through Thursday 4 p.m. to midnight, Friday 4 p.m. to 2 a.m., Saturday 2 p.m. to 2 a.m., Sunday 2 p.m. to midnight, and is closed Monday.
The Emerson
Opened in July 2019, The Emerson is one of Midtown’s newest additions. This charming mid-century modern bar features delectable craft cocktails in an approachable yet stunning space. Once inside The Emerson, you’ll feel right at home; inspired by late 1960s style, the bar has deep emerald green walls, plush pink barstools, and sleek gold and wood features. The combination feels both like modern luxury and classic elegance, and the menu is designed to match.
The Emerson’s menu features traditional drinks with a twist, including La Dama, a take on the classic piña colada; made with tequila instead of rum, fresh juices, and coconut milk. Or try it with mezcal for a luscious, smoky flavor.
Adding to both its uniqueness and its allure, The Emerson is run by an all-female staff. With only female-made beers and wines on tap, this bar embodies thoughtfully and expertly crafted drinks with a feminine touch. Additionally, the drinks are named for famous women and loved ones of the staff, so be sure to order one (or two) during happy hour, weekdays 4-7 p.m.
If you aren’t shy, The Emerson is also the perfect venue to host two incredibly popular drag events every month: Drag Brunch on select Sundays and $10 Drag Bingo on select Thursdays, benefitting local non-profits such as the Nevada Humane Society. These whimsical shows are the best way to enjoy a drink and a laugh. Be ready when they release a new date, as these shows sell out months in advance.
The Emerson is located at 955 S. Virginia Street, and is open Monday through Friday 4 p.m. to midnight, Saturday 2 p.m. to midnight, and is closed Sunday (except for private events).
Black Rabbit Mead Company
Located just east of downtown in Reno’s burgeoning Brewery District, Black Rabbit Mead Company opened in July 2019 as the first meadery in the state of Nevada. Black Rabbit has found a new spot in Reno’s highly praised bar and brewery industry with its housemade cider-style mead. Mead is made from fermented honey and is the world’s oldest alcohol, originally created before water was readily safe to drink.
Owners Jake Conway and Will Truce met as high school teachers and soon discovered their shared passion for mead. After years of tinkering, the two decided to go professional and utilized friends and family to design and construct their impressive brewery, complete with large communal tables and innovative, natural accents.
Never tried mead before? Now is the perfect time. Black Rabbit doesn’t offer just one style of mead, so we recommend a tasting flight to compare the range of flavors. You won’t want to skip the jalapeño- and blackberry-infused varieties or the beer-style meads crafted in partnership with Lead Dog Brewery.
Made with locally sourced Sierra Nevada honey, Black Rabbit meads are carbonated, semi-dry, gluten-free, and are often described as tasting like a cross between a beer and cider, equally delightful and refreshing. One sip of an expertly handcrafted mead, and it’s not hard to see why this lesser-known drink is quickly gaining a tasty reputation in the Biggest Little City.
Black Rabbit hosts a variety of events, including Big Mountain Movie Nights. Every Wednesday, you and your friends can head to the taproom to watch some of the crew’s favorite mountain sports films. Grab a glass of mead and a seat, and enjoy this free event.
Black Rabbit Mead Company is located at 401 E. 4th Street, and is open Wednesday and Thursday 4 p.m. to 10 p.m., Friday 4 p.m. to 11 p.m., Saturday noon to 11 p.m., Sunday noon to 6 p.m., and is closed Monday and Tuesday.
Reno, January 2019 - The Peppermill Resort Spa Casino opened in 1971 as a family owned and operated coffee shop and lounge. Since then, it has become a Reno landmark, sprawling over more than 45 acres. Conveniently located five minutes from the Reno-Tahoe International Airport and ten minutes from downtown, Peppermill is the perfect location for both leisure and business travelers. The all-inclusive Tuscany-themed resort features 1,621 luxurious rooms and suites, 82,000 sq. ft. of gaming action, 106,000 sq. ft. of meeting and entertainment space, two resort pools, 10 award-winning restaurants, 15 themed bars and lounges, and headliner entertainment from around the world, and world-class spa and fitness center.
Rooms & Suites
Peppermill Reno prides itself on offering only the finest in amenities. It holds the AAA Four Diamond rating for hospitality industry excellence, and has been selected year after year as Reno’s best hotel by various leading hospitality and gaming publications. Rooms and suites feature comfortable accommodations and luxurious bedding with custom-made, plush, double-pillow-top mattresses and LCD high-definition televisions. Accommodations are available in the north and west wings, the Peppermill Tower, which has suites up to 5,000 sq. ft., and the 600-room all-suite Tuscany Tower.
Dining
The Peppermill serves award-winning cuisine sure to satisfy any taste. From savory steaks to authentic New York-style deli sandwiches and fresh-from-the-ocean sushi, Peppermill Reno has perfected global dining options. Upscale cuisenaire’s can visit the Wine Spectator award-winning restaurants Romanza and the AAA Four-Diamond award winning Bimini Steakhouse, while those seeking a more casual experience can choose from Biscotti’s, Café Milano, Island Buffet or CHI. Hotel guests can enjoy Peppermill’s delightful and delicious offerings any time of day or night with the resort’s in-room dining service. The Peppermill proudly serves locally sourced products from a wide array of local farms when available, allowing guests to experience a true farm-to-table dining experience.
Wellness & Spa
Peppermill visitors are invited to indulge at the 33,000 sq. ft. Spa & Salon Toscana, open seven days per week and offering only the finest amenities. With 24 treatment rooms featuring massage, reflexology, Reiki, body wraps, skincare, and Ayurvedic treatments, the Spa Toscana menu offers a complete sensory experience. The spa recently added a Himalayan Salt Retreat and a Relaxation Lounge for maximum luxury. Its three stories feature mosaic-covered floors, stunning fountains and water features, all inspired by the glorious baths of Roman times. Relax in northern Nevada’s only Caldarium that includes an indoor pool, sun deck and Secret Garden. Enjoy daytime relaxation on our upper and lower pool decks where you can enjoy poolside dining or rent a private cabana. The lower pool is heated year-round to accommodate guests in all seasons. If good workout is your thing, take advantage of the 9,000 sq. ft. fitness center.
Nightlife/Entertainment
Peppermill offers everything from top headliner acts to free nightly entertainment in the Terrace Lounge, along with a vast selection of rare whiskies. For the up-all-night crowd, the newly redesigned EDGE Nightclub is the perfect place to cut loose and dance the night away. EDGE fuses 1920s style with 2020 technology providing an intimate and vibrant nightly experience with new sensory experiences such as 440 square-feet of LED panels, $150,000 in new lighting and original artwork. Looking for a quiet getaway, try the world-famous Fireside Lounge where you can enjoy a wide variety of exotic drinks in Reno’s favorite ultra-lounge.
Meetings & Conventions
Peppermill Reno is the leader in meetings and conventions and is home to 106,000 sq. ft. of convention and entertainment space featuring state-of-the-art audio/visual capabilities, a full-service business center, and resort-wide complimentary high speed internet. The meetings & conventions space underwent a massive renovation in 2015 including replacement of all carpet and ceiling tiles, installation of marble floors, as well as updated chandeliers and furniture. For an exclusive meeting in the 17th floor executive boardroom to an intimate party at the White Orchid Private Dining or a gala in the 62,000 sq. ft. Tuscany Ballroom, the Peppermill has the amenities to meet all business needs. For frequent business travelers, Peppermill offers Private Line for great rates and convenient booking.
Gaming
Peppermill Reno gives adult gaming enthusiasts more than 82,000 sq. ft. of fun and games to enjoy including slots, single and multi-deck blackjack, roulette, craps, three-card and four-card poker, Let-It-Ride, Pai Gow tiles, Pai Gow poker, baccarat, keno, and a smoke-free Poker Room. In addition, its acclaimed Sportsbook features Reno's only high-definition theater with over 100 screens, nine high-tech express betting windows, 24-hour cashier service and collect-by-mail service, and a complete menu of satellite HDTV games for NBA, NHL, MLB, NFL and NCAA sports. The Peppermill offers a great value to guests with liberal slots and gaming rules that are a strong draw for both our local and non-local guests.
Green Initiatives
Peppermill Reno is the only U.S. hotel heated 100% by on-site geothermal energy. The Peppermill’s pools, hot tubs, domestic water for showers, and mechanical systems, generate all of their heating energy from their geothermal operation 24 hours a day seven days a week. While the state-of-the-art geothermal system headlines the Peppermill’s green initiatives, the resort has invested millions of dollars more in making every facet of its operation more energy efficient and environmentally friendly.
Windows of the World
As an added guest amenity, Peppermill’s Windows of the World art is living art displayed throughout the resort on video screens and available on the hotel’s in-room channels. Showcasing the photography of Peppermill's internal Entertainment Electronics and Media Department, headed by photographer Joe Ness, the resort's television screens show high-definition video of exotic lands, local scenery, nature, wildlife and fashion. Unlike any other resort in the world, Ness' team travels worldwide to capture "living-art videos" created to enhance the guest experience. The team has visited all 7 continents and over 30 countries to gather the footage displayed throughout the hotel on over 4,180 video screens. The in-house crew uses state-of-the-art equipment to ensure that the resolution and clarity of detail in the images are on par with that of the human eye, and canvasses are flat LED screens instead of wooden frames so that guests feel they are actually there.
For more information on the Peppermill Resort, Spa, Casino including dining, spa packages, rooms and special events, visit www.PeppermillReno.com or call 866-821-9996.
Recognized as an industry leader for its green initiatives and innovations, Peppermill Reno is committed to environmental sustainability and energy conservation. The award-winning resort strives to minimize the impact its operations have on the environment, all without compromising the five-star levels of service and quality hundreds of thousands of guests experience every year.
Fill out an RFP and enjoy everything the Peppermill Resort has to offer.
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Geothermal Heating
The Peppermill Resort Spa Casino has been mindful of energy over the years. In 2010, the resort spent $9.7 million and drilled 4,400 feet to complete one of the most ambitious geothermal projects in the United States by tapping into a vast reservoir of natural geothermal activity more than three quarters of a mile underground to heat the property’s two million square feet of hotel, resort and casino operations.
Several years after making that investment, the decision to commit to geothermal energy is paying off for the Peppermill. The property saves $2.2 million in natural gas bills yearly, and its carbon footprint has been drastically reduced by 12,000 metric tons of CO2 emissions per year, using the sustainable energy resource.
The Peppermill’s pools, hot tubs, domestic water for showers and mechanical systems generate all their heating energy from the geothermal operation 24 hours a day, seven days a week. In addition to pumping the naturally heated water from the ground, the resort has also installed a reinjection well that returns the geothermal fluids back underground, to be reheated by the volcanic energy after it has heated the property.
While the state-of-the-art geothermal system headlines the Peppermill’s green initiatives, the resort has invested millions more in making every facet of its operation more energy efficient and environmentally friendly. This combination of green initiatives makes the Peppermill one of the leading examples of environmental stewardship in the nation.
Reduce
Peppermill Resort Spa Casino invested over $9.7 million in a complete overhaul of the existing geothermal system, including drilling new deep wells to handle heating 100% of the resort’s domestic hot water, mechanical systems, pools and whirlpool tubs.
Implementing hydronic systems to heat and cool the facility through the use of closed-loop systems. In the winter, the cold water is cooled utilizing a pre-cooling system to reduce the load on the chillers. When outside temperatures drop, the pre-cooling system reverts to free-cooling mode, and the chillers shut down. The hot water is then produced through the geothermal wells, which heat the hot water through the same closed loop system. This is done using a plate and frame heat exchanger. The process then allows the property to keep Cleaver-Brooks boilers shut down for an extended period of time, resulting in both power and natural gas savings.
In an effort to conserve precious water resources and lower carbon footprint, the Peppermill’s “Get Green" housekeeping program encourages guests to reuse towels and bed linens. This sustainability initiative has reduced the property’s annual impact by 5%.
Installation of over 40,000 square feet of artificial grass turf saves approximately 5,184,000 gallons of water per season and drastically reduces use of chemicals and pesticides.
In 2018, the Peppermill invested in a major overhaul of its laundry facility. With the addition of Milnor PulseFlow CBW and various other facility upgrades, an additional 21,571,775 gallons of water and 8.9 billion BTUs of energy are saved each year.
The property conserves 1.4 million kilowatt-hours (kWh) annually by replacing over four hundred 1000 watt fluorescent lightbulbs with 180 watt LED lightbulbs.
In an effort to reduce paper consumption, the human resources department has implemented software that tallows for the digital creation, transfer and storage of forms and documents.
Reuse
Reusable serving utensils, eating utensils, napkins and tablecloths are used in all restaurants to minimize landfill waste.
Recycle
The installation of 30 plasma air generators and air purification units produces an all-natural bipolar ionization that significantly improves the air quality on the casino floor. These units neutralize odors, cigarette smoke, allergens, bacteria and airborne irritants and inhibit organic compounds found in carpet, furniture and cleaning agents. The Peppermill was recognized by the American Lung Association for air quality and purification efforts.
Twenty-two Energy Recovery Ventilators (ERVs) have been placed throughout the property. These ERVs introduce 123,400 CFM of fresh air into the environment, rather than simply recycling the existing air.
To encourage recycling, paper receptacles have been placed in all administrative offices including onsite sales, print shop and advertising departments.