Login Help

Passport #

Your passport number can be found on the front of your Passport Players Card.

PIN

Your PIN is the 4-digit personal ID number that you created for your Passport Rewards Account. If you have forgotten your PIN please visit the Passport Rewards Center to reset it. Your personal information is important to us, therefore PIN reset’s must be done in person.

I Don't Have a Username or Password

Don't worry, you can still login with your passport # and PIN. Having a username and password makes it easier to recover your account but they are not necessary.

"Account enrolled but not activated"

If you see this message then you have started the enrollment process however you have not clicked the link in the email sent to the email address on file for your account to complete the enrollment and activate your account.

"This account has been reset and needs reactivation."

if you see this message when trying to login then an email has been sent to the email address on file for your account and the link in that email must be used to reset the password for your account.

Call for Help

If you still are having problems logging into the My Rewards page, you can call us at: 775-689-7001.

Retrieve My Username

Once you enter your account number, you will be sent an email to the email address we have on file for the account. This email will have your username.

You should receive an email within 30 minutes of submitting this form; if you do not, check your the spam (junk) folder in your email and if you still do not see the email then try again or call for help: 775-689-7001.

Reset My Password

Please verify your account number and username below to receive a password reset email. You will receive this email at the email address on file for the account. Once you receive the email, click the link in the email to reset your password.

You should receive an email within 30 minutes of submitting this form; if you do not, check your the spam (junk) folder in your email and if you still do not see the email then try again or call for help: 775-689-7001.

If you cannot remember your username, use the form above.