Let our longevity and loyalty bring success to your next event
The Peppermill was founded in 1971 as a small coffee shop and has grown into Reno’s premier AAA Four Diamond Resort with outstanding service, unparalleled dedication, and deep-rooted relationships with our clients. From our original owners and executive team to our front-line staff, our employees are averaging over 30 years of dedication to the Peppermill. Our property is known for its employee longevity and loyalty, which transitions to better and stronger relationships with our clients and guests.
As a client booking your next event, we understand there is a long list of amenities you search for when partnering with a resort, ranging from meeting space, sleeping rooms, and renovations, to ambiance, accessibility, and convenience. Among those priorities, a relationship with your sales director and staff, along with their knowledge, are of utmost importance. The average longevity of a sales director and their team is around three years with one resort, but here at the Peppermill, the average longevity of our sales team is more than 10 years. This includes our Executive Sales Director, Catering Director, and Convention Service Director, each of whom have been with the Peppermill team for over 33 years.
Our team’s experience and loyalty are exceptional qualities that will make your next event unrivaled. From the time of sourcing your destination, even five years in advance, you will be partnering with the same team members throughout the entirety of your journey. This provides an opportunity for a stronger business relationship, cultivating an experience and event that are unmatched.
Contact your sales representative at 775.689.7161