Best Rate Guarantee

Best Room Rates at the Peppermill Resort Casino Reno

Claim Form

When making your reservations for the Peppermill Resort Casino Reno, rest assured that you will find the best Internet rate available through www.PeppermillReno.com - guaranteed! If you find a lower publicly available rate for Peppermill accommodations anywhere on the Internet, we will match it and also give you an additional 20% off the lower rate!

Save time and money when you make your Peppermill Reno reservations through www.PeppermillReno.com.  If you find a rate on any other Web site lower than the best available Internet rate on www.PeppermillReno.com, for the same room type and the same dates, you must do the following to claim our Best Internet Rate Guarantee:

1. After reviewing the Terms and Conditions, please contact us by completing our online Claim Form or by e-mailing the Peppermill Resort Casino Reno at reservations@peppermillreno.com within 24 hours of booking your reservation. If submitting your claim via e-mail, please be sure to include all of the required information requested in the online Claim Form.
2. Upon verification of your claim, the Peppermill Resort Casino Reno will honor the rate for the nights in which a lower rate was found in addition to 20% off the lower rate!

Here is how the Peppermill Hotel Best Internet Rate Guarantee works:

1. You book a stay at the Peppermill Resort Casino Reno on www.PeppermillReno.com for a room rate of $70 per night.
2. You find a room rate of $60 per night through another Web site for the same nights, same room type, same number of guests and in the same currency.
3. You review the Terms and Conditions, then fill out and submit the online Claim Form with your booking details within 24 hours after booking your original reservation and 24 hours before your arrival at the Peppermill Resort Casino Reno.
4. Assuming our customer service agent confirms your Peppermill Hotel booking and that the rate of the competing Web site is available and able to be booked – and is lower than the Peppermill’s Best Internet Rate Guarantee – the customer service agent will modify your reservation to reflect a rate of $48 per night and uphold its Best Internet Rate Guarantee.
5. Enjoy knowing that you have booked the best rate available for your room!

You’ll also enjoy these great benefits when you reserve your room on our Web site:

• 48 Hour Cancellation Policy – Receive a full refund of your deposit if you cancel your reservation booked through www.PeppermillReno.com up to two days before your stay.
• No Hidden Service Fees – Reservations booked on our site do not incur the hidden extra fees that are often applied by other travel sites.
• Access to Exclusive Offers – While booking your room with us on our site, you will have the option to opt-in and receive exclusive deals from us via e-mail!Be sure to check out our Hotel Packages for more great deals!

Please contact us at reservations@peppermillreno.com or 1-866-821-9996 if you have any questions.